Privacy Policy

Last Updated: January 2026

Clee Country Festival ("we", "us", "our") is committed to protecting and respecting your privacy in accordance with the Data Protection Act 2018 (DPA 2018), UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR).

1. Who We Are

Data Controller: Clee Country Festival
Contact Email: info@cleecountry.co.uk
Website: cleecountry.co.uk

2. What Personal Data We Collect

When you sign up to our email mailing list, we collect:

  • Your email address
  • The date and time you signed up
  • Your IP address (automatically)

3. Why We Collect This Data

We collect your email address to:

  • Send you email updates about Clee Country Festival tickets and event information
  • Notify prize draw winners
  • Keep you informed about festival news and promotional information
  • Comply with legal obligations

Legal Basis: Your explicit consent via email sign-up form

4. Email Marketing & Consent

By signing up to our mailing list, you have provided your explicit, freely given consent to receive email marketing communications from us about Clee Country Festival.

You do not have to receive these emails. You can withdraw your consent at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any email we send you
  • Contacting us at info@cleecountry.co.uk with "Unsubscribe" in the subject line

We will process your unsubscribe request within 5 working days.

5. How We Store Your Data

Your email address is stored securely with Brevo (formerly Sendinblue), our email service provider. Brevo is GDPR-compliant and processes data on our behalf as a Data Processor.

Data is stored only for as long as necessary to:

  • Send you festival-related communications
  • Comply with legal requirements
  • Record proof of your consent

After the festival concludes, we may keep your email address for up to 2 years for event records, unless you unsubscribe.

6. Data Protection & Security

We have put in place appropriate security measures to prevent your personal data from being:

  • Accidentally lost
  • Unauthorised accessed, used, or altered
  • Unlawfully processed or disclosed

Access to your data is limited to Clee Country Festival staff and Brevo employees who need it to process your email communications.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your data: Request a copy of all personal data we hold about you
  • Correct your data: Ask us to correct inaccurate information
  • Erase your data: Request deletion of your email address and personal data
  • Restrict processing: Limit how we use your data
  • Withdraw consent: Unsubscribe from marketing emails at any time
  • Data portability: Request your data in a portable format
  • Lodge a complaint: Contact the Information Commissioner's Office (ICO) if you're unhappy with how we've processed your data

To exercise any of these rights, contact us at info@cleecountry.co.uk with details of your request.

8. Prize Draw Terms

The email list signup includes an entry into a prize draw to win 4 pairs of adult weekend tickets for Clee Country Festival.

  • Winners are selected by random draw one week before tickets go on general sale
  • One winner will be drawn and notified via email
  • There is no purchase necessary to enter
  • The draw is open to UK residents only
  • By entering, you consent to receive festival communications and accept the terms of this prize draw

9. Third Parties

Your email address is shared with Brevo (our email service provider) to enable us to send you email communications. Brevo is GDPR-compliant and will not use your data for any purpose other than sending our emails.

We do not sell, share, or disclose your email address to any other third parties.

10. International Data Transfers

Brevo may process your data outside the UK/EU. Brevo is certified under appropriate data protection mechanisms (Privacy Shield / Standard Contractual Clauses) to ensure your data is protected to the same standard as UK GDPR.

11. Contact Us

If you have any questions about this privacy policy or how we use your data, please contact us at:

Email: info@cleecountry.co.uk
Website: cleecountry.co.uk

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Your data privacy is important to us. If you believe we have misused your data, you can lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk